HOTEL BENCOOLEN AT HONG KONG STREET, Singapore – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Hotel Bencoolen At Hong Kong Street offers 33 air-conditioned rooms with refrigerators, LED televisions, and free Wi-Fi. Rooms range from 14 to 45 square meters with wooden flooring, queen or twin beds, and city views. Bathrooms include hydromassage showerheads, complimentary toiletries, hair dryers, and toothbrushes with toothpaste. All rooms feature electric kettles, tea/coffee makers, safes, desks, and phones with free local calls.
Dining Options
LOBBY CAFÉ serves a complimentary local cuisine breakfast daily from 8 AM. The hotel provides a 24-hour free flow of coffee, tea, and biscuits in a common area.
Leisure Facilities
The hotel features an outdoor pool, a spa tub with city skyline views on the 5th floor, and a fitness center. Guests can relax on the garden terrace or in the outdoor Jacuzzi.
Location & Transportation
Located in Downtown Singapore, 250 meters from Clarke Quay and 2 km from Promenade MRT station. The hotel is close to Chinatown Heritage Center (1 km), Universal Studios Singapore, Orchard Road, Plaza Singapura, Gardens by the Bay (2.5 km), and Suntec City (1 km).
Hotel Services
Services include a 24-hour front desk with staff fluent in English, Chinese, Malay, and Vietnamese, concierge services, dry cleaning/laundry, luggage storage, and wake-up calls. Safety features include fire extinguishers, smoke detectors, a security system, and first aid kits.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Shops/Commercial services
Business
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Garden area
- Leisure/ TV room
- Jacuzzi
Room features
- Air conditioning
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel is located in a very ideal area, with modern style bathrooms and comfy big beds. However, the service was lacking in hospitality. The location was great but better to skip breakfast at the hotel. The dining options were limited but freshly baked European bread was a treat.
I had a pleasant stay at this hotel with clean and comfortable rooms and friendly staff. However, the service could be more hospitable. The location is ideal, with easy access to attractions, but there are some improvements needed in the dining options. The facilities were satisfactory, although not outstanding.
My stay at the hotel was quite pleasant overall. The location was excellent, situated in the heart of Singapore's vibrant Chinatown, making it convenient to explore the city. The service, although lacking in warmth, was efficient in providing necessary amenities. The dining options were satisfactory but could have offered more variety. The rooms were spacious and equipped with modern amenities, offering a comfortable stay.
I had a mixed experience at this hotel. The rooms were well-equipped with 2 fully equipped bathrooms, but the limited space around the bed was a downside. The service was lacking in hospitality, and the staff didn't seem very happy. Despite this, the hotel offered a range of services like room service, dry cleaning, housekeeping, and laundry. The location was central, making it convenient to explore the city. The dining options were decent though I found the salads to be lacking.
The hotel is located in the heart of Chinatown in Singapore, within walking distance of many sights. The rooms feature modern style bathrooms with a comfy big bed and a good walk-in shower, but the design is not ideal with windows instead of walls. The service was very lacking in hospitality, and the staff didn't appear very happy. On the bright side, the location is very convenient near the city center and a MRT station, perfect for food hunting in Chinatown.
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